Our QA strategy begins with an initial usability audit where we track and report the amount of time it takes typical users to learn the software. Based on the requirements criteria, we can evaluate whether users are able to accomplish the intended tasks quickly and cost-efficiently.
Our Spiral QA specialists will highlight how comfortable your users are with your application’s UI and UX, including essential aspects like the navigation, layout, user flow, speed, and content. They will also document and report on any unknown errors encountered during the QA process.
Finally, we also conduct focus groups to find out how real-life users experience the app. Once we have completed a number of usability tests, we provide your engineering team with the necessary roadmap to fix any critical issues that might impact users in the future.